Orders are processed on business days (Monday to Saturday), excluding public holidays. Once your payment is confirmed (or your COD order is verified), we begin preparing your order for dispatch.

• Orders are usually processed and handed to our courier partner within [1–2] business days.
• Orders placed on Sundays or public holidays are processed on the next working day.
• During sales, festivals, or high-demand periods, processing may take slightly longer.

We currently ship across India to all serviceable PIN codes through our logistics partners. Serviceability is checked at checkout based on your delivery PIN code.

Shipping charges (if any) are shown clearly at checkout before you pay.

Any applicable taxes are already included in the product price shown (inclusive of all taxes). We do not add hidden charges after checkout.

Delivery time depends on your location. The timelines below are estimates from the date of dispatch, not from the order date.

These are estimates and not guaranteed delivery dates. Actual delivery may vary due to courier operations, weather, or local conditions.

Once your order is dispatched, we will share a tracking link and courier details via SMS, WhatsApp, or email on the contact details you provided at checkout.

• Please allow some time for the tracking status to update after dispatch.
• If you do not receive tracking details within [2–3] business days of ordering, contact our support team.

Our courier partners typically make multiple attempts to deliver your order.

• Please ensure someone is available at the delivery address to receive the parcel.
• Keep your phone reachable — couriers may call before delivery.
• If delivery fails after the maximum attempts, the order may be returned to us (see Section 9).

Please double-check your shipping address and phone number before placing an order. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address.

While we work hard to dispatch and deliver on time, some delays are outside our control, including courier backlogs, regional disruptions, strikes, or high-volume sale periods. We appreciate your patience and will help track any delayed shipment.

An order may be returned to us if it is undelivered due to repeated failed attempts, refusal to accept, an unreachable customer, or an incorrect address.

• For prepaid orders returned to us, we will process a refund as per our Return & Refund Policy, after the parcel reaches us.
• For COD orders repeatedly returned, we may restrict COD on future orders.

We pack every order carefully, but if something goes wrong in transit, we are here to help.

If a shipment is confirmed lost in transit by the courier, we will send a replacement or issue a refund as per our Return & Refund Policy.

COD may be available on eligible orders and PIN codes. A COD handling fee (if applicable) is shown at checkout. For COD orders, please keep the exact amount ready at the time of delivery. We may verify COD orders by phone before dispatch.

We are not liable for shipping delays or failures caused by events beyond our reasonable control, including natural disasters, extreme weather, strikes, government restrictions, or courier network disruptions.

We may update this Shipping Policy from time to time to reflect changes in our processes or courier partners. The latest version will always be available on this page with the updated date shown above.